Road to Offer guarantees: pass or get 50% back
Pass McKinsey Solve, BCG Casey or the BCG CCA, or get 50% back on the pack you bought for it; single McKinsey game packs have a 7-day money-back guarantee.
Every guarantee, with its conditions
| Product and price | Guarantee | Condition | How to claim |
|---|---|---|---|
| McKinsey Solve pack$79 one-time | Pass Solve or get 50% back$39.50 back, and you keep the pack | ConditionMcKinsey's result shows you did not advance. Finish 5 of 10 Sea Wolf and 5 of 10 Red Rock simulations first. | How to claimEmail McKinsey's official result within 60 days of purchase. Terms 10.5 |
| BCG Casey Lifetime$69 one-time | Pass Casey or get 50% back$34.50 back, and you keep lifetime access | ConditionBCG's result shows you did not advance. Before you take Casey, complete 3 cases in your pack plus both hard cases (City Bike Share Concession and Cloud Computing Capacity Expansion), 5 completed cases in total. | How to claimEmail your BCG invitation and the official result within 60 days of purchase. Terms 10.3 |
| BCG CCA Lifetime$49 one-time | Pass CCA or get 50% back$24.50 back, and you keep lifetime access | ConditionBCG's result shows you did not advance. No practice requirement. | How to claimEmail BCG's official result within 60 days of purchase. Terms 10.4 |
| Red Rock, Sea Wolf or SFL$29 per game, one-time | 7-day money-back guaranteeThe full price back | ConditionYou ask within 7 days of purchase. | How to claimEmail support; we check your account activity. Terms 10.2 |
| BCG Casey pack$69 one-time | 7-day money-back guaranteeThe full price back | ConditionYou ask within 7 days of purchase, having completed fewer than 3 full Casey assessments. | How to claimEmail support; we check your account activity. Terms 10.2 |
| Pro and Behavioral subscriptionsPro $49 a month, $120 for 90 days or $249 a year; Behavioral $39 a month | 7-day money-back guaranteeThe full price back | ConditionYou ask within 7 days of purchase, the plan did not start with a free trial, and you have completed fewer than 2 full case sessions and fewer than 10 drills. | How to claimEmail support; we check your account activity. Terms 10.2 |
Bain packs (Sova $29, TestGorilla $29, both $49), credit bundles, drill packs, debrief unlocks and charges after a free trial carry no guarantee and are not refunded, except where the law requires it.
How to claim
- Email [email protected] and say which purchase the claim is for.
- For a 50% claim, attach the official result from McKinsey or BCG within 60 days of purchase. For Casey, add your BCG invitation.
- We verify the result, your matching account and, for Solve and Casey, the practice you finished, then refund the amount in the table.
Questions
- Which purchases does the 50% back guarantee cover?
- Standalone Solve pack purchases made on or after September 14, 2026, Casey Lifetime purchases made on or after August 11, 2026, and standalone CCA Lifetime purchases made on or after September 5, 2026. It does not cover subscriptions, credit bundles, duplicate claims or tests taken before purchase; the Solve guarantee also excludes single-game purchases and debrief unlocks.
- I upgraded from the smaller Casey pack. How much do I get back?
- The Casey guarantee covers the $40 upgrade from the $29 pack. You get 50% of the $69 you paid in total.
- I bought before the practice rule started. Does it apply to me?
- No. The practice requirement applies to Solve pack purchases made on or after September 26, 2026 and Casey purchases made on or after September 26, 2026. Earlier buyers keep their original terms, with no practice requirement.