This Privacy Policy describes how Road to Offer (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website at roadtooffer.com and related services (collectively, the “Service”).
1.Information We Collect
1.1 Information You Provide
- Account information: Name, email address, and password when you create an account (or information from third-party sign-in providers like Google).
- Payment information: Billing details processed securely by our payment processor (Stripe). We do not store full credit card numbers.
- Case practice data: Your responses, transcripts, and recordings during practice sessions.
- Communications: Messages you send to us via email or support channels.
1.2 Information Collected Automatically
- Usage data: Pages visited, features used, session duration, and interaction patterns.
- Device information: Browser type, operating system, device type, and screen resolution.
- Log data: IP address, access times, and referring URLs.
- Cookies and similar technologies: We use cookies for authentication, preferences, and analytics. See Section 6.
2.How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and manage your account
- Generate AI-powered evaluations and coaching feedback
- Track your progress and provide personalized recommendations
- Send transactional emails (receipts, password resets, account notifications)
- Respond to your inquiries and provide support
- Detect, prevent, and address fraud, abuse, and security issues
- Analyze usage patterns to improve the Service
- Comply with legal obligations
3.How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers: Third parties that help us operate the Service (e.g., Stripe for payments, Supabase for data storage, Vercel for hosting, OpenRouter/AI providers for generating evaluations, Resend for transactional emails).
- Analytics providers: To understand how the Service is used (e.g., PostHog, Vercel Analytics).
- Legal requirements: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
4.AI Processing
Your case practice data (responses, transcripts, voice recordings) is processed by third-party AI providers to generate evaluations, scores, and coaching feedback. This data is:
- Sent to AI providers only for the purpose of generating your evaluation
- Not used to train AI models (subject to AI provider terms)
- Processed in accordance with our agreements with these providers
5.Data Retention
- Account data: Retained while your account is active and for a reasonable period after deletion.
- Practice data: Retained to provide progress tracking and analytics. You may request deletion.
- Payment records: Retained as required for tax and legal compliance.
6.Cookies
We use the following types of cookies:
- Essential cookies: Required for authentication and core functionality.
- Analytics cookies: Help us understand how you use the Service.
- Preference cookies: Remember your settings and preferences.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.
7.Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at support@roadtooffer.com.
8.Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure.
9.International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable law.
10.Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have, please contact us.
11.Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes take effect constitutes acceptance of the updated policy.
12.Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at: